Job Summary

You are the first point of contact for the Company. Your responsibilities are to ensure the front desk welcomes guests positively and to provide admin

  • Minimum Qualification: High School (S.S.C.E)
  • Experience Level: Entry level
  • Experience Length: 3 years

Job Description

  • Greet and welcome guests as soon as they arrive at the office
  • Notifies company personnel of visitor arrival
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Informs visitors by answering or referring inquiries.
  • Provide basic and accurate information in-person and via phone
  • Receive, sort and distribute daily mail
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Maintain employee and department directories.
  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
  • Perform any other duty assigned by the Supervisor

 

 Qualification & Skills

  • At least Senior High School Certificate (WASSCE) or equivalent certificate in Office Management
  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Good Telephone skills and Listening skills
  • Professional attitude and appearance
  • Excellent written and verbal communication skills
  • Must have a pleasant personality
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude


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