- Answering incoming calls
- Booking Reservations for Rooms
- Check-in and Check-out Procedure of Guests
- Problem-solving- should guests have issues during their stay.
- Always Ensuring maximum satisfaction of guests.
- Reporting guest issues to managing to be solved.
- Reporting directly to management of all issues with guests and rooms.
Qualifications and Requirements:
- A minimum of a degree is required
- Candidates should have good speaking and writing skills.
- Basic computer skills are essential to the job.
- Excellent customer services skills are required
NB: The location of the Boutique & Hotel is East Legon - Adjiringanor
The reception of the hotel operates 24hours so candidates will be expected to work shifts.
The hotel operates three shifts i.e., Morning, Afternoon, and Evening Shifts.