Job Summary

This role involves high customer interaction. Therefore, the successful candidate must demonstrate excellent customer service skills, work well under pressure, and have a friendly nature.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description/Requirements

Responsibilities: 

  • Answering incoming calls
  • Booking Reservations for Rooms
  • Check-in and Check-out Procedure of Guests
  • Problem-solving- should guests have issues during their stay.
  • Always Ensuring maximum satisfaction of guests.
  • Reporting guest issues to managing to be solved.
  • Reporting directly to management of all issues with guests and rooms. 



Qualifications and Requirements:

  • A minimum of a degree is required 
  • Candidates should have good speaking and writing skills.
  • Basic computer skills are essential to the job. 
  • Excellent customer services skills are required


NB: The location of the Boutique & Hotel is East Legon - Adjiringanor

       The reception of the hotel operates 24hours so candidates will be expected to work shifts.

       The hotel operates three shifts i.e., Morning, Afternoon, and Evening Shifts. 

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