Payments Risk Analyst, Push Payments

What you’ll be doing (ie. job duties):

• Identify, investigate and mitigate fraudulent deposit activity
• Implement logic targeting bad actors and high-risk behavior associated with unauthorized deposit activity across multiple regions
• Review and respond to alerts regarding anomalous customer and transaction behavior
• Measure fraud performance across payment methods, develop core metrics, and create dashboards to track and understand them
• Proactively identify and close gaps in our monitoring
• Own risk controls from end-to-end and scale processes to provide appropriate coverage as we expand our business
• Own reporting processes and communication with relevant banking partners
• Work with internal stakeholders in Product, Growth, Data Science and Engineering to develop and drive forward custom risk management strategies and techniques for different geographies
• Use data to assess risk and make decisions impacting large segments of our customer population; effectively measure and assess associated tradeoffs using quantitative analysis
• Synthesize data learnings into compelling stories and communicate them to Payments Risk leadership

What we look for in you (ie. job requirements): 

• 4+ years relevant experience
• 2+ years fighting push payment fraud in an e-commerce or financial services environment
• 2+ years of experience in data analysis, working with databases, and querying (e.g., SQL, MySQL, etc).
• BA / BS degree or equivalent practical experience
• Strong knowledge of push payment processes, and fraud claim investigations
• A passion for fighting fraud and abuse, and the curiosity to self-drive investigations, identify patterns, and find the root cause
• Experience in data analyses using SQL
• Experience with data visualization and storytelling using Looker, Tableau, SuperSet or other business intelligence platforms
• Be able to independently create plans for analytics projects and build collaboration within the team
• Demonstrate our core cultural values: clear communication, positive energy, continuous learning, and efficient execution