Sales operation manager

Job Summary

● Do you have experience in tourism/hospitality, vacation rentals, car rental or tour operator in Ghana? ● Do you have experience in sales, are you a good negotiator ? (MUST) We offer the opportunity to integrate a Startup focus on Tourism and Hospitality solutions for Africa. We are looking for an Operations Manager for 4 months renewable

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 3 years

Job Description/Requirements

Responsibilities:

The candidate will report to the Founder. His/her main responsibilities will be to:

Identify and create a database of potential service providers that provide rental services in the following areas

  • Furnished housing (Houses, apartments, guest houses)
  • Cars
  • Tour guides
  • Sell, sign and negotiate partnership agreements with service providers
  • Verify the identity/qualifications of each service provider
  • Visit/ inspect thoroughly the quality of the services (homes, cars, tours) providers have to offer
  • Handle and resolve all customer service related issues
  • Taking photos/videos of the homes, cars and tours.
  • Identify exciting tours/activities in Ghana primarily Accra and other primary touristic cities
  • Identify potential project risks and recommend tailored solutions to mitigate risks
  • Deliver work on time and be able to provide detailed regular reporting of work activities
  • Assist with drafting documentation



Desired Profile:

  • You MUST hold a University degree and at least three years of work experience in the areas of vacation home rental, car rental or the hospitality & tourism sector.
  • You live in Accra
  • You have a list of contacts and you have a solid knowledge of the city of Accra and its surroundings
  • Computer literate and proficient with applications such as Word, Excel, Power point
  • Proficient with the use of internet and social media platforms such as Facebook, Instagram, Twitter, Snapchat
  • Preferably speak another European Language besides English such as French/Spanish
  • Have knowledge of activities Accra has to offer (culture, arts, gastronomy, leisure etc)
  • You understand the importance of delivering world class customer service experience
  • You have traveled or enjoy traveling

Compensation:

$200/month as fixed compensation

Earn an additional $35 per contract signed with service providers

Administrative Expenses (Transport, Phone calls, Data)- $40 per week


Work Schedule: Part time 30 hours a week 


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