OpenStack Support Engineer

Responsibilities:

• Supporting, deploying, and managing OpenStack-based private cloud infrastructure
• Configuring and maintaining OpenStack services such as Nova, Neutron, Cinder, and Keystone
• Knowledge of Canonical OpenStack, Juju, and Lxd containers.
• Good to have an understanding of advanced OpenStack services Octavia, Designate, Masakari etc.
• Knowledge of Storage solutions such as Ceph.

Kubernetes Orchestration:

• Implementing and managing Kubernetes clusters for container orchestration.
• Deploying and maintaining applications within Kubernetes environments.
• Knowledge of Charmed Kubernetes.

Integration and Automation:

• Integrating OpenStack and Kubernetes technologies for seamless operation.
• Developing automation scripts and tools for provisioning, monitoring, and scaling cloud resources.

Performance Monitoring and Optimization:

• Monitoring system performance and optimising configurations for maximum efficiency.
• Troubleshooting and resolving issues related to OpenStack and Kubernetes environments.
• Troubleshooting skills with respect SDN OVN networking, performance benchmarking with respect to CPU and disk utilization.
• Knowledge on Elastic search, Logstash, Kibana monitoring stacks.

Security and Compliance:

• Implementing security best practices and ensuring compliance within OpenStack and Kubernetes setups.
• Managing access controls, authentication, and authorization mechanisms.
• Good to have knowledge on CIS benchmarking

• Hands-on experience with OpenStack deployment, configuration, and management.
• Strong experience in Linux system administration and with scripting languages (e.g., Python, Bash) for automation and management tasks.
• Knowledge of Software Defined Storage systems such as CephProficiency in deploying and managing Kubernetes clusters in production environments.
• Strong understanding of containerization concepts, Docker, and container orchestration with Kubernetes.
• Knowledge of cloud-native principles and microservices architecture.
• Excellent troubleshooting, problem-solving, and communication skills.
• Prior experience in a customer-facing support role
• Relevant certifications such as Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Certified OpenStack Administrator (COA) and Certified Kubernetes Administrator (CKA) would be preferred.