Job Summary

At mPharma, we start and end our day thinking about how we can enable patients to afford their medications. We’re a small but growing team of 300+ members, headquartered in Accra, Ghana, backed by mission-driven investors. We’ve joined hands with third-party payers, drug manufacturers and healthcare providers to develop products and services that directly reduce the costs of prescription drugs for patients. In only a few years, we’ve managed to provide low-cost, high-quality medicines to hundreds of thousands of patients across six African countries (Ghana, Nigeria, Zambia, Kenya, Malawi, Rwanda). mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our team as an On-Boarding Associate for QualityRx. This position supports the team in the on-boarding of new QualityRx facilities by working with other internal stakeholders of the business.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements


  • Manage the onboarding process of the pharmacy after signing (hands over to the post-onboarding team after launch/opening).
  • Work with the refurbishment team on the renovation project:

i. Budget and design

ii. Coordinate with the refurbishment and provide updates to Lead

iii. Liaise between pharmacy owners and refurbishment team

  • Stock:

i. Provide existing drug list of the pharmacy to SCM for stock count exercise

ii. Coordinate with SCM and pharmacy team on stock count exercis

iii. Coordinate with data & ops and SCM on starter pack list using the consumption profile to inform 1st PO

  • Work with the facility in placing their 1st PO and coordinate delivery of the order.

i. Provide pharmacy staff with the requisite training on customer service,

ii. Bloom/Mutti app training, pharmacy services training.

  • Coordinate with the Mutti team on Launch (health) screening including marketing of the health screening.
  • Supervise the setup of the Pharmacy with mPharma-branded materials and Mutti marketing materials (Mutti Basket) in preparation for opening and/or launch.
  • Coordinate facility set up by Tech and Supply chain including drug list, unit of sale, and prices.


  • This position reports to Sales Team Lead-QRx


  • Thorough understanding of Project management and influencing stakeholders
  • Enthusiasm to work with an early-stage start-up, commitment to helping us grow, and passion for healthcare in Africa
  • Thrive on achieving success in a target driven environment
  • A strong work ethic and a “can-do” attitude that requires minimal supervision
  • Fluent English with excellent writing, verbal, analytical, and organizational skills
  • Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
  • The ability to thrive in a matrix environment which requires working with multiple teams internally (this role will liaise with our Key Account, Technical, and Supply Chain teams)
  • Frequent travel within assigned territory

Qualifications Required

  • Bachelors’ degree
  • Project Management is a plus
  • 2+ years experience in Administration, Project Management in the healthcare sector

Closing Date: 28th February 2022.

Salary: Attractive Salary & Bonus Opportunity

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Rest of Ghana
| Full Time |
Rest of Ghana
| Full Time |
Rest of Ghana
| Full Time |