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Job Summary

Handling end-of-day bookkeeping, auditing and account reconciliation

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:2 years

Job Description/Requirements

  • Welcome and greet guests.
  • Answer and direct incoming calls
  • Check in guests and handling their overnight requests
  • Handling end-of-day bookkeeping, auditing and account reconciliation
  • Compute all guest billings, accurately post charges to guest rooms and house accounts
  • Listen and respond to guest queries and requests both in-person and by phone
  • Review accounts and charges with guests during the check -out process
  • Process accurate payment of guest accounts
  • Reconcile all accounts in a timely manner


Key Competencies and Qualities: 

  • Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
  • Experience with accounting and facilities management software
  • Excellent math skills
  • An eye for detail
  • Good problem – solving skills
  • Strong customer service skills
  • The ability to multitask
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • Availability to work overnight


Requirements: 

  • 2+ years’ experience working in a 3 to 5 star hotel working as a Night Auditor
  • BSc in accounting, finance or relevant field
  • Must be proficient in microsoft office suite and other necessary computer programs
  • Must have experience in the use of hotel reservation software
  • Solid written and verbal communication skills
  • Fluency in English
  • Been a bilingual is a plus.

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