Job Summary

Ensuring project plans are created and maintained, deliverables tracked against time and cost, and resource utilization is monitored

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 3 years

Job Description/Requirements

Project Management Office:

  • Support the definition of marketing projects (scope, goals, deliverables, costs, timescales, plans, dependencies, resource requirements and milestones)
  • Ensure pre-scope project plan is communicated to all project stakeholders together with their individual responsibilities.
  • Ensuring project plans are created and maintained, deliverables tracked against time and cost, and resource utilization is monitored
  • Co-coordinating quality activities to meet quality objectives.
  • Managing project risks, issues and change control, communicating the impact to the project
  • Conducting or contributing to post-implementation reviews and identifying any lessons learned.
  • Feeding carry-forward items back into the overall project plan

Business Intelligence

  • Provide expertise in understanding and using the company's processes, products and systems, and act as a resource in the interpretation and use of data generated and utilized by the organization.
  • Create OKRs and implement simple systems for performance measurements and growth.
  • Design granular dashboards using advanced excel techniques which identify bottleneck areas of the operational processes.
  • Use analysis to monitor end-to-end marketing processes to improve operational efficiency.

Queue/ Task Management

  • Ensuring timely deliverables between the agencies, partners and M-KOPA.
  • Monitor the work/task queues closely to identify anomalies/blockers thus improving performance and delivery timelines.
  • Oversee Reporting on Initiatives/Change/Problem topics and SLA status
  • Overall Point of Contact for End-to-End marketing projects for M-KOPA

Process Control

  • Responsible for any mismatch or errors in marketing outputs
  • Managing and prioritization of tasks with partners, agencies and in-house
  • Training on new processes/ improvements that feed into marketing strategies and/or projects
  • Auditing SOPs for branding and marketing on paper vs on-ground processes and improving on deficiencies in the end-to-end delivery of marketing outputs in the field.

Stakeholder Management

  • Ensure all communication with partners and stakeholders is seamless, clear, actionable and transparent
  • Ensure clear feedback loops between M-KOPA and the different partners
  • Ensure proper action tracking, ownership, and closure of strategies to completion
  • Maintain a good working relationship between all parties
  • Simple, clear, and quick issue resolution between all stakeholders
  • Ensure clear escalation matrix between different parties and adherence to this matrix
  • Lead and drive discussions, strategy meetings and execution points with professionalism and respect of all key stakeholders
  • Display clear understanding and provide clear guidance regarding SLAs and contractual obligations between all M-KOPA key stakeholders and partners.

Job Requirements

Required Qualifications

  • Bachelor’s Degree (Marketing, Economics, Business Administration, Project Management)
  • Advanced degree preferred but not required.
  • Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
  • Proficient in Microsoft packages – Outlook email, SharePoint, etc.

Relevant Experience

  • Minimum 3-5 years-total experience in marketing, sales, operations and/or partner management, experience, preferably within project management or customer contact operations is required
  • Demonstrated success in cross-functional, global project/program execution.
  • Process-oriented, well-organized with a high level of attention to detail
  • Excellent communication and negotiation skills
  • Excellent analytical ability (with excellent proficiency in MS Excel); ability to leverage analytical work into action-oriented reporting and plans of action.
  • Strong attention to details

Skills and Competences

  • Strong entrepreneurial skills, leadership, and drive
  • Experience or high level of comfort in marketing and operations
  • Experience managing teams or large projects
  • Experience working with multiple 3rd party partners and organizations
  • Demonstrated ability to work in a fast paced and competitive environment.


Competitive- monthly salary with relevant benefits as per job grade

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