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Manager, Solutions Architect – Mobile & Business Support Systems (bss)

MTN Ghana

Confidential
  • Minimum Qualification :
  • Experience Level : Senior level
  • Experience Length : 5 years

Job Description/Requirements



















VACANCY REF. NUMBER – MMLMGRSOL252


CVs SHOULD BE SAVED IN APPLICANT’S NAMES



Position: Manager, Solutions Architect – Mobile & Business Support Systems (BSS)

Level: MTN Level 3

Function: MobileMoney LTD

Department: MML Technology & Service Delivery

Location: Accra

Reports to: Senior Manager, IT Service Delivery


Job Summary

The Manager, Solutions Architect – Mobile & Business Support Systems role is primarily to lead a team of skilled architects in designing and implementing cutting-edge solutions within the Mobile applications and Business Support Systems domain. This involves aligning technological advancements with business objectives to drive innovation and excellence in digital wallet solutions. The role aims to deliver transformative products and services that exceed client expectations and drive value creation for customers, partners, and end-users alike. Through close collaboration with cross-functional teams and leveraging our IT service Provider extensive resources, the Manager, Solutions Architect endeavours to propel the organisation towards continued success in the digital payments landscape.


Job Context

  • Evolution and highly competitive Fintech Industry
  • Multi regulated environment
  • Environmental, social and governance prioritized
  • Evolving Telco with a focus on business platform and digital
  • Partnerships at the core of industry plans
  • Regionalized structure
  • Financial inclusion at the core of government agenda
  • Localization a key objective for business and government
  • Brand Reputation
  • Performance driven environment
  • Diverse cultural environment


Job Role


  1. Senior Manager, Technology Service Delivery:
  • Collaborate closely with the Senior Manager to align solution architecture initiatives with the organization's technology strategy and objectives.
  • Provide regular updates on project status, resource requirements, and key milestones to ensure alignment with broader business goals.
  1. Product Managers and Business Analysts:
  • Work closely with product managers and business analysts to understand product requirements, market demands, and customer needs, translating them into technical solutions.
  • Participate in product planning sessions, requirement gathering workshops, and product backlog grooming sessions to contribute technical insights and recommendations.
  1. Service Provider Teams:
  • Engage with business analysts and development teams, including software engineers, developers, and testers, to oversee the implementation of solution architecture designs.
  • Provide technical guidance, support, and direction to development teams, ensuring adherence to architectural standards, coding practices, and quality assurance processes.
  1. Third Party Providers and Partners:
  • Collaborate with clients and partners to gather requirements, understand use cases, and define solution architectures that meet their business needs and objectives.
  • Engage in discussions, workshops, and presentations to communicate technical solutions, address concerns, and build consensus around proposed architectures.
  1. IT Operations Teams:
  • Coordinate with IT operations teams to ensure that solution architectures are compatible with existing systems, infrastructure, and deployment environments.
  • Collaborate on capacity planning, performance tuning, and infrastructure provisioning activities to support the deployment and operation of Mobile Applications and Business Support Systems.
  1. Security and Compliance Teams:
  • Consult with security and compliance teams to ensure that solution architectures adhere to security standards, compliance requirements, and regulatory guidelines.


Education

  • Minimum of bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
  • AWS Certified Solutions Architect or Microsoft Certified: Azure Solutions Architect Expert may be preferred.


Experience

  • Minimum of 5 years of experience with a minimum of 3 years in supervisory role in software development, with a focus on mobile applications and business support systems.
  • Proven experience as a solutions architect or a similar role, demonstrating the ability to design and implement complex systems.
  • .

Competencies


Professional/Technical Competencies:

  • Technical Expertise: Possess advanced technical knowledge and expertise in solution architecture, software development, and mobile financial services platforms, with a deep understanding of Ericsson Wallet Platforms and related technologies.
  • Solution Design: Demonstrate proficiency in solution design methodologies, design thinking principles, and architectural patterns, with the ability to translate complex business requirements into scalable, efficient, and robust software solutions.
  • Strong understanding of technology infrastructure, cloud computing, and networking principles.
  • Experience with implementing and managing IT service management (ITSM) frameworks such as ITIL
  • Experience in managing third party vendors and partners.


Must live the MTN Values of

  • Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion


Must exhibit the MTN Vital Behaviors of

  • Complete Candor, Complete Accountability, Active Collaboration & Get it done.



How to Apply

Qualified applicants should indicate Vacancy Ref no: MMLMGRSOL252 as the email subject and ensure that CVs are saved in applicants’ names. Applications without the subject and CVs saved in their names will automatically be disqualified.


Interested and qualified applicants should send their Curriculum Vitae by 30th January 2025 to: mtnghanarecruitment@mtn.com












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