- Deliver excellent customer service, at all times, ensuring guests’ comfort and safety
- Deal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail
- Assist in keeping the hotel clean and tidy, at all times
- Deal with customer complaints in a professional manner
- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities
- Manage and maintain the administration of all reservations, cancellations and no-shows, in line with company policy
Qualification and Requirements
- A minimum of HND or Degree in Hospitality or equivalent is required
- At least 2 years working experience as a supervisor.
- Must Live in Tema and its environs.
Job Location: Tema, Greater Accra