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Job Vacancy For Help Desk Officer

Venus Plus Corporation

Confidential
  • Minimum Qualification :

Job Description/Requirements








Job Description





• Answer any questions a customer has


• Take payments


• Setup and resolve problems with customer accounts


• Provide price information


• Handle enquiries about deliveries


• Verify customers


• Keep records of customer interactions and transactions


• Engage with customers


• Direct unresolved issues to a different department if needed


• Communicate and coordinate effectively with internal departments


• Provide customers with information on any open orders and invoices


• Maintain customer database


• Follow company process accurately and efficiently





Qualification Required & Experience





• Calm under pressure


• Ability to handle stress


• Friendliness


• Excellent verbal and communication skills


• Organized


• Efficient


• Good problem solving skills


• Good computer skills


• HND minimum





Location: Accra





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