It Specialist

Qualification Required & Experience

• Minimum of masters or equivalent degree in ICT
• At least 5 years work experience in managing IT systems, especially in problem solving, process improvement and requirement analysis
• Well experienced in working with educational technology software
• Spirit of initiative, autonomy, excellent interpersonal relations and the ability to work in multicultural environment
• Sensitivity in handling and disposing of important documents
• Demonstrated competency in installing, maintaining and updating softwate
• Expats living in Ghana are encouraged to apply



Responsibilities:

Infrastructure Support
• Conducts daily checks on the IT infrastructure (LAN, WLAN, WAN, etc…) to monitor up time requirements and ensure that systems are running optimally.
• Advice management on appropriate educational technology solutions for the institution
• Installs new servers when required.
• Coordinates the deployment of hardware, systems and infrastructure within the campus.
• Diagnostics and troubleshooting, where applicable, and escalation to necessary internal or external parties where necessary.
• Interaction and liaison with vendors or service providers for support and troubleshooting, where necessary.
• Monitors ICT security systems and does periodic tests and checks to ensure that everything is in order.

Software and Hardware Support
• Diagnose and troubleshoot hardware and software issues that are escalated from ICT Supports.
• Administers and maintains software, as per the agreed software list.
• Ensures that critical and security updates are applied to servers and workstations timeously.

Salary ; GHC 15,000-20,000. Additional benefits to be discussed after appointment.

Only shortlisted candidates will be contacted

Deadline is 26th August 2024









!---->

Show more















Show less