Job Summary

Your main responsibility will be installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and application problems.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Who We Are:

Dealers in the importation and sale of frozen meat, fish, and poultry products.


Responsibilities:

  • Expected to offer technical support and meet IT needs in the office as well as in the field.
  • Diagnose and resolve hardware and software incidents, including operating systems and a broad range of software applications
  • Assist employees with any IT related issues
  • Monitoring and maintaining computer systems or resolve issues.
  • Assign a corporate email system and make changes when needed.
  • Take ownership of problems by analyzing the problem and implementing temporary and or permanent solutions, aiming at restoring service to the user and allowing for business continuity
  • Record, update, and document all IT issues through the day and thereby building data and information Izako IT needs.
  • Resolve incidents and upgrade different types of software and hardware systems
  • Resolve incidents with printers, scanners, copiers
  • Maintain excellent business continuity process/system to ensure that all IT needs are taken care of in a timely manner
  • Conducting electrical safety checks on the computers
  • Ability to repair PCs or Laptops
  • Monitor and maintain computer systems and networks.
  • Responsible for installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems
  • Ensure the correct running and maintenance of all IT systems.
  • Responsible for the smooth running of computer systems and ensuring that users get maximum benefits from them.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Manage technology services that meet the operational requirements of the company.
  • Performs miscellaneous job-related duties as assigned.
  • Assist in network design and implementation.
  • Provide network support with a variety of operating systems.
  • Install and configure computer network equipment.
  • Maintain network connectivity of all computer workstations.
  • Provide network support to users.
  • Maintain servers and associated hardware, applications, services, and settings.
  • Implement and manage disaster recovery and back-up.
  • Evaluate and recommend security improvements and system upgrades.
  • Monitor network to ensure optimal performance.
  • Any other duties assigned by the position and the Manager


Knowledge, Skills, and Abilities Required

  • Knowledge of current trends and developments in information technology.
  • Strong interpersonal skills to assist non-technical individuals with complex technical issues
  • Fundamental knowledge of networking concepts
  • Proven network engineering, network operations, and network performance analysis skills
  • Hands-on technical troubleshooting capabilities
  • Ability to work independently under minimal supervision
  • Knowledge of computing infrastructures
  • Familiarity with server management and monitoring tools
  • Exceptional critical thinking and problem-solving ability
  • Relevant knowledge in SAP and Tally software.


Basic Qualifications:

  • A minimum of a Diploma required
  • 1 – 3 years’ work experience


The Person

  • Must be a highly motivated team player
  • Ability to manage changing priorities
  • Ability to think logically
  • Must have problem-solving skills
  • Pay attention to detail
  • Able to prioritize workload
  • Understand that the company is opened Monday through Saturday and on Public Holidays and may need to come in to assist with issues outside of working hours.

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