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Job Summary

Provide technical support for all hotel systems including but not limited to: Administrative/Hotel Network and Server, Workstations and Printers

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:3 years

Job Description/Requirements

  • Ensure all areas of the hotel are supported with proper computer systems.
  • Provide technical support for all hotel systems including but not limited to: Administrative/Hotel Network and Server, Workstations and Printers
  • Telecommunications Systems including management telephone carriers and all Hotel Software
  • Administration of Email Systems/Provider
  • Perform system administration and maintenance tasks including data protection/backup
  • Management of software maintenance/updates (Windows, Office, etc.)
  • Management of virus protection and end point protection
  • General network and user administration tasks
  • Creating and updating detailed documentation on all hotel systems.
  • Managing all IT vendors including telecommunications systems.
  • Handle other system administration tasks and/or special projects in the hotel


Key Competencies and Qualities: 

  • Self-Discipline
  • Excellent Problem-Solving Skills
  • Attention to Detail
  • Good Communication Skills
  • Passion for Technology


Requirements: 

  • 3+ years’ experience working in a 3 to 5 star hotel working as an IT Officer
  • BSc in Computer Science or relevant field
  • Solid written and verbal communication skills
  • Fluency in English

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