Information Systems and Technology Manager

A Reputable Company

Job Summary

The objective of this role is to provide professional Information technology service and ensuring a high level of support at all times.

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 4 years

Job Description/Requirements

Operational Efficiency

  • Provide technical support and advice as required across.
  • Adopt a proactive approach and responsibility in providing ICT support and advice.
  • Install, maintain, upgrade and repair a wide range of ICT equipment.
  • Rectify problems relating to the malfunction of ICT equipment including software.
  • Respond to ICT Support requests in a timely fashion.
  • Assist with the administration of the telephone system.
  • Install and upgrade both systems and application software as required.
  • Perform preventive maintenance duties on items of ICT hardware, including servicing.
  • Ensure all IT assets are in good shape and handled with care.


Customer Service Standard

  • Maintain a good rapport with Service providers.
  • Ensure Total client Satisfaction at all times and by all staff within the company.

Behavioral competence

  • Self-discipline
  • Excellent problem-solving skills
  • Passion for technology
  • Great communication skills
  • Excellent time management skills to perform efficient and productive work
  • Pay attention to details
  • Ability to work under pressure with minimum supervision.


Qualification

  • Work experience on the job in the financial sector will be of advantage.
  • Abreast with both computer Hardware and software.
  • Has obtained Certified technical trainer (CTT+), Network+, PDI 1, lucent Network routing, and other aspects of qualification will be of an advantage.

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