Job Summary

Clean guest rooms and apartments to ensure highest standards of cleanliness and service. Responsible for reporting any maintenance deficiencies and handling guests’ requests. Ensures the confidentiality and security of all guest rooms and suites. Be familiar with all apartment services to respond to guest inquiries accurately. Maintain complete knowledge of and comply with departmental policies, services, procedures and standards. Use correct cleaning chemicals for designated surfaces, according to regulations and apartment requirements.

  • Minimum Qualification: High School (S.S.C.E)
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Essential Functions:

  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping
  • Clean appliances such as fridge freezer, washing machine, microwave, kettle, toaster, blender.
  • Ironing on occasion, doing laundry of sheets and towels, and flexibility of working location
  • Sweeping and mopping of floors
  • Adhere to cleaning procedures and instructions for use of cleaning agents
  • Strip beds and make beds, changing bed linens, which may require lifting mattresses weighing up to 50 lbs
  • Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly
  • Sweep, mop, or push and pull vacuum throughout entire room and empty trash
  • Replenish amenities, linens, supplies in guest room
  • Clean coffee/tea makers, refrigerators and microwave ovens
  • Sign for room keys.
  • Visually inspect room for cleanliness and appearance
  • Comply with attendance rules and be available to work on a regular basis.
  • Must be able to work weekends and holidays
  • Perform any other job related duties as assigned.



Knowledge, Skills and Experience:

  • Must have completed SHS
  • Be able to work with cleaning chemicals
  • Must present a well-groomed appearance
  • Must perform duties with a sense of urgency
  • Mobility and dexterity to make beds; dust all room surfaces; clean toilets, mirrors, and bathtubs.
  • Must be able to move 30 pounds
  • Able to work flexible shifts
  • Good English language communication


Reports To: Rentals Team

Full Time (Includes Evening and Weekend Shifts)

Location: Various (North Ridge, Osu, East Legon)

Benefits (after 6 months employment): GHS 20 phone credit per month, GHS 1,000 annual cap on medical claims

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