Hotel Receptionist at Boutique Hotel in East Legon

Job Summary

Hotel receptionist required at Boutique hotel in East Legon, Accra. This role is customer facing so the successful candidate must demonstrate excellent customer service skills, work well under pressure and have a friendly nature. Candidates should have good speaking and writing skills. Basic computer skills are essential to the job .

  • Minimum Qualification: High School (S.S.C.E)
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

This job role is to work as a hotel receptionist at a Boutique Hotel in East Legon (American House) Accra Ghana. 


The reception of the hotel operates 24hours so candidates will be expected to work shifts. The hotel operates three shifts i.e. Morning, Afternoon and Evening Shifts. 


Job Role: 

1. Answering incoming calls 

2. Booking Reservations for Rooms 

3. Check-in and Checkout Procedure of Guests 

4. Problem solving- should guests have issues during their stay 

5. Ensuring maximum satisfaction of guests at all times 

6. Reporting guest issues to managing to be solved 

7. Reporting directly to management all issues with guests and rooms. 


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