Hotel Manager

Anonymous Employer

Job Summary

you'll be commercially accountable for budgeting and financial management and will need to plan, organise and direct all hotel services, including front-of-house (reception, concierge, and reservations), food and beverage operations and housekeeping.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description/Requirements

Duties and Responsibilities:

• Planning and organizing accommodation, catering and other hotel services;

• Promoting and marketing the business;

• Managing budgets and financial plans as well as controlling expenditure;

• Maintaining statistical and financial records;

• Setting and achieving sales and profit targets;

• Analyzing sales figures and devising marketing and revenue management strategies;

• Recruiting, training and monitoring staff;

• Planning work schedules for individuals and teams;

• Dealing with customer complaints and comments;

• Addressing problems and troubleshooting;

• Ensuring events and conferences run smoothly;

• Supervising maintenance, supplies, renovations and furnishings;

• Dealing with contractors and suppliers;

• Ensuring security is effective;

• Carrying out inspections of property and services;

• Ensuring compliance with licensing laws, health and safety and other statutory regulations


Work Experience

• 5 to 10 years in a senior managerial role in the hotel industry


Education Level / Qualifications:

• Relevant educational qualification in Business Administration, Management, Tourism, Hospitality Management


Key Skills and Competence

• A friendly personality and a genuine desire to help and please others;

• The ability to think clearly and make quick decisions;

• Numeracy and logistical planning skills;

• A professional manner and a calm, rational approach in hectic situations;

• The ability to balance customer and business priorities;

• Energy and patience;

• Excellent communication and interpersonal skills, especially when dealing with speakers of other languages.

• Can work with little or no supervision

• Willingness to do whatever to meet client needs and deadlines.



Job Location:  Kasoa Toll-Booth


Suitable applicants should send CV and application letter to recruitment@firmusadvisory.com


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