Global Technical Director, Canonical Managed OpenStack Services

Canonical

Engineering & Technology

IT & Telecoms Confidential
New
2 weeks ago

Job Summary

We are hiring a technical director to run our fully managed private cloud services - OpenStack and Kubernetes - which we call Bootstack. This is a global leadership role, responsible for all technical operations in a self-contained managed infrastructure business. The team is currently at 30 FTE and growing as the business scales. Our managed services teams build and operate modern distributed systems on private infrastructure for customers all over the world. We aim to deliver the world’s best bare-metal operations with complex distributed systems. From OpenStack to Kubernetes, and a growing portfolio of big data and analytics solutions, you’ll oversee, grow and shape teams working with the latest technology in a fast-paced engineering environment.

  • Minimum Qualification:Degree
  • Experience Level:Executive level
  • Experience Length:8 years

Job Description/Requirements

What you’ll do

  • Manage and lead a global, distributed team of managers and engineers
  • Hire, coach, mentor, provide feedback and career development guidance to your team
  • Carry director level engineering responsibilities for team development and performance evaluation
  • Carry operational responsibility for shift scheduling and rotations
  • Measuring and making decisions based on key performance indicators
  • Encouraging mentorship and training for new skills across the team
  • Support timely delivery of technical solutions in a variety of technology fields
  • Build team expertise in Ubuntu Server, OpenStack, Ceph, Kubernetes, Juju & MAAS
  • Build team expertise in a wide and growing array of open source applications
  • Demonstrate the very best of Canonical in customer interactions
  • Lead professional responses to software incidents and outages, through troubleshooting, bug fixes, RCA reports
  • Shape the future of Canonical's offerings to improve reliability through architecture discussions
  • Set and manage expectations with other engineering teams, senior management, and external stakeholders
  • Advocate and advance modern, agile software development practices
  • Develop and evangelize great engineering and organizational practices
  • Grow a healthy, collaborative engineering culture in line with the company value
  • Be an active part of the leadership team and collaborate with other leaders 
  • Work from home with global travel up to 20% for internal and external events

Who you are

  • You are knowledgeable and passionate about both technology and people management
  • You love developing and growing healthy teams and have a track record of doing it
  • You display strong team leadership skills, including the ability to work with engineers and management to organize and prioritize complex problem resolution and bug fixes
  • You have experience in leading, managing, coaching and mentoring engineering managers towards delivering timely, high quality software together with them
  • You are an excellent communicator in the English language, both verbal and written
  • You enjoy communication with customers to help satisfy their needs
  • You are experienced with Linux, with a preference towards Ubuntu
  • You are familiar with OpenStack, Kubernetes and other cloud platforms

Required skills and experience

  • Bachelor's degree (or equivalent) education in a technology field
  • Proven track record of large-scale devops with critical services and infrastructure on bare metal, preferably on Ubuntu
  • Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar
  • Demonstrated commitment to testing methodologies and maintainable code quality
  • Technical aptitude for understanding complex distributed systems
  • Experience or knowledge of OpenStack, Kubernetes or Virtualization technologies
  • Experience with agile software development methodologies
  • Leadership experience, and preferably team management experience
  • Confidence under pressure, with proven track record of high customer focus
  • Preferably fluent in two languages English being primary
  • Excellent communication skills (verbal and written)
  • Experience with private cloud architecture and technologies

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