Front Desk Supervisor

A reputable company

Job Summary

A reputable company in the hospitality industry is looking to hire an excellent Front Desk Supervisor.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

  • Deliver excellent customer service, at all times, ensuring guests’ comfort and safety
  • Deal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail
  • Assist in keeping the hotel clean and tidy, at all times
  • Deal with customer complaints in a professional manner
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities
  • Manage and maintain the administration of all reservations, cancellations and no-shows, in line with company policy

 

Qualification and Requirements


  • A minimum of an HND or Degree in Hospitality or equivalent is required
  • Must have at least 2 years working experience as a supervisor in a 3 or 4-star hotel 


Location: Ada

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