3 weeks ago
Front Desk Officer / Receptionist (Female)
Zijin Mining Group Africa Mineral Resource Exploration ltd
Admin & Office
Easy Apply
Job Summary
We are seeking a smart, confident, and well-presented Front Desk Officer / Receptionist to serve as the face of our organization. The ideal candidate will deliver exceptional customer service, manage the reception area, and provide administrative support to ensure the smooth running of daily office operations. This position requires a pleasant pers
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Ideal Candidate Profile:
A well-educated, polished, and personable lady aged between 25–35 years, with a passion for client service, attention to detail, and a professional demeanor. The ideal candidate must be proactive, organized, and capable of creating a welcoming environment for both guests and staff.
Key Responsibilities:
Reception & Guest Services
- Greet and welcome guests warmly and professionally as soon as they arrive.
- Direct visitors to the appropriate departments or personnel while ensuring a positive first impression.
- Manage guest registration, sign-ins, and security protocols.
- Notify staff promptly of visitor arrivals and ensure guests are attended to efficiently.
Communication Management
- Answer, screen, and forward incoming phone calls courteously and professionally.
- Respond to basic inquiries in person, via phone, or email with accuracy and professionalism.
- Receive, sort, and distribute daily mail, packages, and courier deliveries (e.g., DHL, FedEx).
Administrative Support
- Perform clerical duties including filing, photocopying, scanning, and document management.
- Assist in scheduling meetings, appointments, and conference room bookings.
- Maintain records and assist with travel and logistics arrangements when required.
- Monitor and replenish front office supplies, keeping inventory updated.
- Support management with basic administrative tasks as assigned.
Workplace Maintenance
- Ensure the reception area, lobby, and meeting rooms are neat, well-organized, and welcoming at all times.
- Coordinate with cleaning and facility teams to maintain a professional and comfortable environment.
- Ensure compliance with office security and safety protocols.
Qualifications & Skills:
Required:
- Higher National Diploma (HND) or Bachelor’s Degree in Business Administration, Office Management, or related field.
- At least 2–3 years of work experience in a similar role (Front Desk Officer, Receptionist, or Administrative Assistant).
- Excellent command of written and spoken English.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (printers, scanners, photocopiers, etc.).
- Professional appearance, poise, and strong interpersonal skills.
- Ability to multitask, prioritize, and handle guests or clients with courtesy and confidence.
- Strong sense of responsibility, integrity, and confidentiality.
Preferred:
- Prior experience working in a corporate or international environment.
- Knowledge of telephone systems or switchboard operations.
- Basic knowledge of office administration and record-keeping.
Compensation & Benefits:
- Basic Salary: USD 300
- Gross Salary: USD 300-500(including welfare package)
Benefits include:
- Annual leave
- Study/exam leave
- Casual leave
- Overtime allowance
- Travel allowance
- Professional growth and training opportunities
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