Front Desk Manager

A Reputable Company

Job Summary

Performing administrative duties such as filing and updating records, among others, as needed.

  • Minimum Qualification: HND
  • Experience Level: Management level
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities:

  • Anticipate and handle any guest requests and satisfy their needs within acceptable guidelines
  • Assist in the development and monitoring of the budget to provide top quality customer service
  • Act as liaison between the General Manager and staff
  • Answer phone inquiries, direct calls, and provide basic information
  • Provide a high level of customer service and assistance to clients, and fellow co-workers both inside and outside of immediate team.
  • Ensuring that the front desk and reception area is kept clean and organized.
  • Maintaining front desk office supplies and equipment.
  • Managing budgets, records, and contracts.
  • Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
  • Performing administrative duties such as filing and updating records, among others, as needed.



Requirements:

  • Minimum of an HND or Degree
  • Minimum of 2 years experience 
  • Excellent leadership, management, and team-building skills
  • Must have strong verbal and written communication skills
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
  • Ability to multitask, prioritize, and manage time

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