Front Desk Executive

Key Responsibilities:

• Serve as the first point of contact for visitors, clients, and staff, providing a professional and friendly welcome.
• Manage all incoming phone calls, emails, and correspondence, and route them appropriately.
• Maintain a neat and organized reception area that reflects the company’s professional image.
• Schedule and manage appointments, meetings, and conference room bookings.
• Assist with general administrative tasks such as filing, data entry, and document management
• Handle incoming and outgoing couriers, and deliveries.
• Maintain office supplies and inventory, ensuring timely replenishment.
• Provide support to the investment banking team as needed.
• Ensure compliance with visitor security and sign-in protocols.
• Perform other duties as assigned by management.
• Manage the Office handyman (who manages the gate and cleans the office and its surrounding areas) and any other support staff.

Qualifications and Skills

• HND / Bachelor’s degree in Business Administration, Office Management, social sciences or related field.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Powerpoint).
• Strong interpersonal skills with a customer service mindset.
• Well-groomed, presentable, and professional appearance.
• Highly organized with the ability to multitask and prioritize effectively.
• Ability to work independently with minimal supervision.

Key Competencies

• Professional demeanor and etiquette.
• Customer service orientation.
• Time management and reliability.
• Attention to detail
• Adaptability and teamwork

Compensation & Benefits

• Competitive salary

Location: Labone, Accra