Field Officer/Sales Executive

Job Summary

Sales executives are the key point of contact between West One and its clients: answering queries, offering advice, taking deposits and introducing new products.

  • Minimum Qualification: High School (S.S.C.E)
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Responsibilities

Sales executives are the key point of contact between West One and its clients: answering queries, offering advice, taking deposits and introducing new products. Their work includes:

  • Marketing, demonstrating, promoting and presenting of WestOne’s Products
  • Deposit collections such as Susu deposit, regular savings, investments, and loan repayments allocated to your location.
  • Aiming to achieve monthly and annual targets
  • Act in the capacity of loan and customer relations officer
  • Rendering of professional and business advice to our clients when needed.
  • Expanding your clientele base through opening of new accounts (susu, regular savings, kiddy, teen, festive fund, etc….)
  • Maintain a professional relationship with WestOne clients
  • Maintaining accurate records(writing of daily call over)
  • Ensure transparency and truthfulness in your service thus recording of right amounts taken from clients
  • Attending meetings and trainings when recommended and organized
  • Reconcile daily payments with its immediate supervisors at the end of day
  • Prospecting for loan clients and liaise with credit officers for recovery when needed
  • Avoidance of shortages and overages
  • Maintaining of zero balances in your control account
  • Ensure compliance with the KYC (conduct proper due diligence on prospective account holders)
  • Maintain confidentiality and observe data protection and associated guidelines where appropriate.
  • Any other duties assigned by management


Qualifications Required

  • S.H.S graduate (18years and above)

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