- Minimum Qualification :
Job Description/Requirements
Company Description
Public Speaking Pro was founded with a mission to empower individuals with the essential skill of public speaking. Today, we continue to advance this purpose by delivering critical training and innovative insights that inspire confidence and leadership in Ghana's professionals, equipping them to communicate powerfully, connect meaningfully, and lead effectively in every arena.
Role Description
This is a temporal remote role for an Enrollment Counselor located in Tema. The Enrollment Counselor will be responsible for tasks related to customer service, communication, customer satisfaction, sales, and program coordination on a daily basis.
Are You Someone Who Can
- Design and deliver customer service solutions, systems and interactions aligned to Organizational values and service standards
- Establish, manage and maintain sound relationships with stakeholders based on trust that builds the brand
- Drive continuous improvement in customer service delivery that prevent problems from arising in the future in a proactive manner
- Implement service delivery and efficiency models
- Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
- Anticipate and meet the needs of customers and commit to continuous development and entrenchment of a customer service culture
Qualifications
- Ability to Deliver Superior Customer Service
- Excellent communication skills
- Excellent sales and negotiation skills
- Good business acumen and customer satisfaction skills
- Ability to communicate with clarity, listen attentively, and pay attention to the smallest details
- Excellent interpersonal and problem-solving skills
- Ability to work effectively in a team and independently
- Previous experience in education or counseling roles is a plus
- Bachelor's degree in a relevant field is a plus
You Will Have Access To
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
- Opportunity to learn and grow
We Can Be a Match If You Are
- Adaptable and curious
- Creative and innovative
- Have excellent written and verbal communication skills
- Thrive in a collaborative working environment
If you’re ready to take on challenges and make a difference, we want to hear from you! Send your cv to hello@thepublicspeakingprogh.com, Only shortlisted applicants would be contacted. All the best!
Dream Big. Learn Bigger. Work Smarter!
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