Engineering Manager, Managed Services

Canonical

Engineering & Technology

IT & Telecoms Confidential
New
2 weeks ago

Job Summary

The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As a BootStack Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.

  • Minimum Qualification:Degree
  • Experience Level:Management level
  • Experience Length:6 years

Job Description/Requirements

As an Engineering Manager you will:

  • Manage a growing engineering team to optimise the quality and velocity of both development and operations
  • Identify and measure team health indicators
  • Implement disciplined engineering and operations processes
  • Represent the BootStack team with respect to stakeholders, customers, and external teams
  • Ensure proper team focus on priorities, milestones, and deliverables
  • Work to meet service level agreements with customer deployments around the globe
  • Deliver quality managed services in a consistent, timely manner

The successful Engineering Manager candidate will have:

  • Bachelors (or equivalent) education in a technology field
  • Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
  • Proven experience with OpenStack
  • Demonstrated strong commitment to testing methodologies and maintainable code quality
  • Experience with Linux system administration, Ubuntu/Debian a plus
  • Strong communication and cooperation skills
  • Experience with agile software development methodologies
  • Experience working in and managing distributed teams
  • Technical aptitude for understanding complex distributed systems
  • Experience with cloud topologies and technologies
  • Travel to team and company events and customer meetings, roughly 20% or less

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