Director, Revenue Systems & Processes

Requirements:

• Extensive experience leading and managing technology and business analyst teams in Revenue Operations as a Senior Manager, Director, or VP in a high-growth SaaS start-up or scale-up.
• Proven ability to thrive in a fast-paced, global environment with multiple priorities, requiring strong project management and decision-making skills.
• Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Demonstrated experience in managing and motivating teams, fostering collaboration, and driving high performance while being hands-on when required.
• Excellent problem-solving skills, with the ability to apply strategic thinking and collaborate with other GTM leaders to set and implement strategies for GTM success.
• Deep understanding of managing and deploying key sales tools, including Salesforce, CPQ, Leandata, Outreach, Clari, LeadIQ, Zoominfo, Lusha, and 6Sense.
• Proactive and innovative mindset that constantly seeks opportunities to enhance processes and workflows for GTM teams.
• Solid business understanding with the ability to translate business needs into specific, workable requirements.
• Analytical mindset, with the ability to gather and analyze data to drive decisions, insights, and improvements.
• Exceptionally strong communicator and influencer, adept at partnering, influencing, and aligning stakeholders at all levels, with experience in change management.
• Writes and speaks fluent English.
• Experience working remotely is not required but is considered a plus.

Key Responsibilities:

Tech Stack

• Maintain the integrity and ongoing development of our CRM platform (Salesforce), along with its associated tools.
• Supervise the selection, deployment, and upkeep of tools, systems, and platforms used in revenue operations.
• Assess the current technology stack, pinpointing chances to optimize and integrate systems for better data accuracy, reporting, and automation.
• Lead knowledge transfer of tools and tech to ensure sales teams are maximizing usage, efficiency and productivity.
• Keep abreast of industry trends, new technologies, and best practices to foster innovation and boost revenue operations capabilities.
• Continuously innovate to improve the use of our tech stack, acting swiftly on feedback. Adopt best-in-class practices and be connected to the latest thinking through external RevOps and sales networks