Customer Service Executive

A Reputable Company

Job Summary

Perform the duties of a Customer Service Executive by providing assistance to customers on products and services.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Working in a team with other Customer Support Agents, he/she will:

● Represent the betPawa brand indirect interaction with betPawa clients.

● Assist New and Active Users in accessing and understanding our products and services

● Upselling our products and services.

● Work 24/7 on different shifts, of 8 working hours, 5 days a week.

● Work with internal departments to meet customer’s needs

● Data entry in various platforms


Qualification and Requirements

● A minimum of a College Diploma is required.

● At least 2 years experience as a customer service agent

● Previous experience in customer support

● Knowledge of football betting markets

● A Quick learner

● Good interpersonal skills

● Must have Interest in helping other people

● Must have excellent oral and written communication skills

● English + desirable local language/dialect

● Should have Interest in the sports industry

● Open to working 24/7 in shifts

● Ability to cope under pressure

● Experience working with Ms Office

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Accra & Tema Region
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GHS 1,200 - 1,500
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