- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Researching required information using available resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Candidate must be friendly, smart, problem solving, tactful and meticulous.
- Candidate must be fluent in English and Twi plus other languages.
- Candidate must be available and willing to work on shift basis, weekends and holidays when scheduled.