Job Summary

The company is looking for a Country Manager for Ghana who is an experienced entrepreneurial leader that can lead a start-up or growing business. You should be able to identify new business opportunities in order to generate revenue, improve profitability and help the business grow in Ghana. Your work will involve careful strategic planning and positioning in the appropriate markets and/or enhancing the operation of the business, position or reputation in some way. You will be the lead in our expansion efforts in Ghana and your role will often reach across all areas of the business. The Country Manager should have an entrepreneurial spirit, is a strategic thinker, focuses on tangible results, has a collaborative “Get Things Done” attitude and a desire for continuous improvement. You have to be able to thrive under the pressure of high-profile projects and can effectively work with colleagues and partner co-workers at all levels of the organization, whilst managing expectations of all parties and making sure to meet deadlines and other requirements. You will strengthen existing key stakeholder relations, building new partnerships, leading and administering the local organization, communicating to relevant stakeholders, and managing and monitoring the implementation of all our Ghana efforts.

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 4 years

Job Description/Requirements

What You Will Do

1. Management

● Lead a growing Country team to achieve goals and implement country strategy.

● Manage the budget and ensure financial and auditing systems are implemented and that the organization is run efficiently and effectively.

● Business Development – grow, diversify and secure funding from new and existing partners and funding sources including managing relationships with existing and new clients

● Report to the CEO and produce recommendations of expansion efforts

● Recruit and lead a team effectively

● The ability to manage partnerships

2. Research and identify new business opportunities

● Foster and develop relationships with customers/clients

● Understand the needs of your customers and be able to respond effectively with a plan of how to meet these needs

● Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business

● To understand consumer behavior, preferences and apply industry innovations to achieve business objectives.

● Seek ways of improving the way the business operates, attend seminars, conferences and events where appropriate

● Keep abreast of trends and changes in our industry

3. Sales

● Create a sales pipeline whilst increasing the sales of the business

● Canvassing assigned territories to present company products to potential customers.

This will involve developing an in-depth understanding of the various company’s products.

● Create innovative sales campaigns and implementation strategies

● Contacting leads and setting up appointments to present company products.

● Managing the global clients’ portfolio and ensuring the cross-selling of new products to existing Global Clients

● Ensuring 100% renewal of all portfolios assigned to manage by following through with the broker and clients at ensuring renewal is concluded

4. Onboarding and customer experience

● Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch pointsDiscuss promotional strategy and activities with the marketing department

● Ensuring is the process of bringing on a new clients/partners are seamless through onboarding

What You Need:

● Tenacity and drive to seek new business and meet or exceed targets

● Excellent communication skills used to initial contact and for ongoing communication with customers and business associates

● Interpersonal skills for building and developing relationships with clients

● Written and verbal communication skills - needed for communicating with a range of people, both internally and externally, as well as presentation skills

● The ability to adapt to limited resources to start off as your team will be small and your resources

● Team Working skills and a collaborative approach to work

● Decision-making skills

● The ability to multitask and prioritise your workload

● Project management and organisational skills

● The ability to motivate yourself and set your own goals

● negotiating skills

● The ability to think strategically

● The ability to analyse sales figures and write reports

● A flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment

● Initiative and the confidence to start things from scratch

● Ability to follow the core structures, process and frameworks given to you from inception to make sure you drive the right outcomes.

Preferred Background and Experience

● Has led a team

● 4 years within a leadership position

● Excellent understanding of entrepreneurship development in Ghana

● Experience in a similar position - setting up, project managing, or leading a program in Ghana- Evidence of being an entrepreneurial and strategic

● Ability to manage multiple, sometimes conflicting priorities and work cooperatively to build networks and satisfy needs of internal and external stakeholders.

● Demonstrated ability to coach others especially entrepreneurs and help them develop and grow and to work sensitively with diverse people, cultures and communities.

● Excellent writing and communications skills

● Good computer skills and presentation skills

● Ability to understand and use web based applications and platforms.

● Spoken and written fluency

What We Offer:

● Strength, Stability, and Vision

● A collaborative team of creative thinkers to brainstorm with

● A culture that embraces your eccentricities and allows you to breathe

● A technology platform that is revolutionizing the African investing industry

● An empowered culture where your ideas are important and your voice matters

● Healthcare benefits and competitive leave days (and many more)

● We can provide the solution for our own customers directly but we can also enable businesses and their customers to do the same thing in as short a time as 4 weeks

● We have a powerful self service tool that means any business can onboard a client, fund for the client and trade in one day without any integration.

Success Criteria:

● To build the starting Ghana team

● To integrate with as many businesses as possible to offer local and global trading to their end customers or to invest for themselves locally and globally

● To continue our expansion efforts to other countries in Africa and other continents

● To keep removing barriers to investing for African clients but also global clients looking to invest in Africa. A few steps towards that will include adding more assets (stocks in other currencies, funds, managed solutions, etc), expand beyond Africa (Europe, US , Asia offices and clients)

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