Corporate Customer Service Representative (Male)
Jobberman Third Party
Customer Service & Support
Banking, Finance & Insurance
₵
Confidential
2 months ago
Job Summary
Help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
- Minimum Qualification:Diploma
- Experience Level:Entry level
- Experience Length:1 year
Job Description/Requirements
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels and giving them reasons to insure their asserts.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Benefits Include
- Health insurance
- Life insurance Cover
- SSNIT
- Commission
- Basic salary.
NB: Those outside Accra can apply only if you have accommodation in Accra. The cost of relocation will not be taken care of.
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