Chief Operating Officer

Responsibilities:

• Provide effective and inspiring leadership and stewardship of AMI by being actively involved in all programs and operations.
• Implement and lead a continuous quality improvement process throughout the program and operation areas,
• Focusing on systems/process improvement where regular and ongoing opportunities for all staff to give feedback on program operations are promoted.
• Lead a high-performing regional and program managers team to the next level by further developing and implementing recruitment, training, and retention strategies.
• Partner with the CEO to represent AMI with external constituency groups, including community, governmental, and private organisations.
• Contribute to the development of AMI’s strategic goals and objectives, as well as the organisation's overall management.
• Ensure that all program activities operate consistently and ethically within the mission and values of AMI.
• Prepare and submit an annual operational budget to the CEO and CFO for review and approval, manage effectively within this budget, and report accurately on progress made and challenges encountered.
• Ensure the continued financial viability of AMI’s program/service units through sound fiscal management alongside the CFO.
• Provide programmatic leadership and input for all strategic planning processes with the CEO and staff.
• Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
• Mentor and develop staff using a supportive and collaborative approach: assign accountabilities, set objectives, establish priorities, and monitor and evaluate results.
• Oversee the day-to-day operations of the organisation and temporarily perform the duties of the office of the Chief Executive Officer when the CEO is unable or unavailable;
• Develop, in collaboration with the CEO and the senior management team, an annual operating plan that supports the organisation’s long-term operations strategy;
• Provide timely and candid updates of the organisation’s operations and progress towards achieving set goals, including material deviations from the goals or objectives and policies established by the Board;
• Ensure open communication, timely issue resolution, and effective project development;
• Provides timely, accurate and complete reports on the operating condition of the organisation.
• Foster a culture that promotes ethical practices and service, encourages individual integrity and maintains a positive and ethical work climate that is conducive to attracting, retaining and motivating diverse team members at all levels.
• Fosters a success-oriented, accountable environment within the organisation;
• Coordinate the organisation’s sustainable strategies and manage principal operating risks, such as proposals, projects, and staffing; develops and/or improves systems, processes, controls and procedures that will enhance the overall efficiency of the organisation;
• Assist the CEO in establishing and maintaining an appropriate organisational structure;
• Perform other functions related to the office of the COO, including requests from the CEO or the Board.
• Fundraising, partnership management.

Skills and Experience:

• A passionate interest in African youth, affairs, and culture
• Excellent interpersonal, presentation and public speaking skills
• BILINGUAL (English and French) (a plus)
• Excellent mastery of accounting practices with experience in grants management
• BSc/BA in Business Administration or relevant field;
• MSc or Masters in Business Administration, Law or relevant field is a plus
• A Minimum of five (5) years of management experience
• Experience working in a Non-Profit Organisation is advantageous
• Familiarity with the operational procedures at all levels of the organisation
• A strong analytical and data-driven mindset that translates into leadership skills
• Ability to inspire team members to live up to their potential and optimize their productivity
• Sound decision-making and problem-solving skills in pressure situations
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus