Chief Information Officer

Main responsibilities include:

Strategic Planning and Programme Management:

▸ Develop and execute the IT & MIS strategy aligned with the organization's overall goals and objectives.

▸ Identify opportunities to leverage technology and data analytics to improve efficiency, scalability, and client experience in microfinance operations.

▸ Stay abreast of industry trends and emerging technologies to drive innovation and competitive advantage.

▸ Drive technology related change in a programme structure with a high sense of personal leadership.

IT Infrastructure Management:

▸ Oversee the design, implementation, and maintenance of robust IT infrastructure, including hardware, software, networks, and security systems.

▸ Ensure the reliability, availability, and security of IT systems to support uninterrupted business operations.

▸ Establish and enforce IT policies, procedures, and best practices to safeguard data integrity and privacy.

Management Information Systems (MIS):

▸ Lead the development and enhancement of MIS platforms to facilitate data-driven decision-making across the organization.

▸ Collaborate with stakeholders to define reporting requirements and ensure timely and accurate delivery of management information.

▸ Implement analytics tools and dashboards to monitor key performance indicators and track organizational performance.

Vendor Management:

▸ Manage relationships with IT vendors, service providers, and consultants to ensure quality service delivery and cost-effective solutions.

▸ Evaluate and negotiate contracts, service level agreements, and pricing terms to optimize value for the organization.

▸ Monitor vendor performance and compliance with contractual obligations.

Team Leadership:

▸ Recruit, develop, and mentor a high-performing IT & MIS team capable of delivering results in a fast-paced environment.

▸ Foster a culture of collaboration, innovation, and continuous learning within the department.

▸ Provide leadership and guidance to team members to ensure alignment with organizational objectives.

Strategic, tactical and operational IT finance & reporting:

▸ Prepare, manage and report on IT budgets and utilization

▸ Deliver strategic, tactical and operational reports on programmes, planning,progress, and issues

Qualifications

▸ Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

▸ Master’s degree will be a Plus.

▸ Proven 10 Years experience in a senior leadership role overseeing IT and MIS functions, preferably in the microfinance or financial services sector.

▸ Strong technical expertise in IT infrastructure management, software development, database administration, and cybersecurity.

▸ Experience with MIS platforms, data analytics tools, and business intelligence solutions.

▸ Excellent communication, interpersonal, and stakeholder management skills.

▸ A passion for leveraging technology and data to drive operational excellence and business growth.