Responsibilities

• Welcoming customers as they come in.
• Scanning of items being purchased.
• Receiving payment for goods from customers.
• Returning the appropriate amount of change to customers when required.
• Issuing recipes for all purchased items.
• Returning payment whenever customers return purchased items. (depends on establishment policy)
• Keeping a record of all orders, in stock and sold items at every given time.
• Making sure that the store is always clean and organized.
• Answering all questions asked by customers.
• May also provide recommendations of products to customers when necessary.
• Keeping records and balancing accounts.
• Reporting cash flow to the manager.
• Following the establishment’s policies on the sales of certain items such as alcohol.
• Taking note of items that need to be ordered and reporting to the manager.
• Ensuring that the store is always stocked.
• Counting money present at the beginning and end of every shift to ensure accuracy.
• Make sales referrals, cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Bag items carefully
• Greet customers when entering or leaving establishment
• Maintain clean and tidy checkout areas
• Keep reports of transactions
• Process returns and check to see if items are damaged
• Answer customers' questions and get a manager if answer doesn't solve the issue
• Bag, box or wrap packages
• Pleasantly deal with customers to ensure satisfaction

 Requirements

• Time Management
• Product Knowledge
• Telephone Etiquette
• Customer Service
• Dispute resolution
• Dependability
• Efficiency
• Flexibility
• Friendliness
• Basic (PC) Computer Knowledge
• Attention to Detail
• HND minimum
• 3 years professional experience