Cashier

A Reputable Company

Job Summary

Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 3 years

Job Description/Requirements

Responsibilities

  • Welcoming customers as they come in.
  • Scanning of items being purchased.
  • Receiving payment for goods from customers.
  • Returning the appropriate amount of change to customers when required.
  • Issuing recipes for all purchased items.
  • Returning payment whenever customers return purchased items. (depends on establishment policy)
  • Keeping a record of all orders, in stock and sold items at every given time.
  • Making sure that the store is always clean and organized.
  • Answering all questions asked by customers.
  • May also provide recommendations of products to customers when necessary.
  • Keeping records and balancing accounts.
  • Reporting cash flow to the manager.
  • Following the establishment’s policies on the sales of certain items such as alcohol.
  • Taking note of items that need to be ordered and reporting to the manager.
  • Ensuring that the store is always stocked.
  • Counting money present at the beginning and end of every shift to ensure accuracy.
  • Make sales referrals, cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Bag items carefully
  • Greet customers when entering or leaving establishment
  • Maintain clean and tidy checkout areas
  • Keep reports of transactions
  • Process returns and check to see if items are damaged
  • Answer customers' questions and get a manager if answer doesn't solve the issue
  • Bag, box or wrap packages
  • Pleasantly deal with customers to ensure satisfaction

 

 Requirements

  • Time Management
  • Product Knowledge
  • Telephone Etiquette
  • Customer Service
  • Dispute resolution
  • Dependability
  • Efficiency
  • Flexibility
  • Friendliness
  • Basic (PC) Computer Knowledge
  • Attention to Detail
  • HND minimum
  • 3 years professional experience

 

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