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Call Center Representative (Madina, Adenta and its Environs)

Job Summary

Perform the duties of a call center Rep

  • Minimum Qualification: High School (S.S.C.E)
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

Job Description
  • Obtains client information by answering telephone calls;  verifying information
  • Communicating with Guards and Customers using the VHF radio
  • Standby for Emergency Security guarding
  • Informs clients by explaining procedures; answering questions; providing information
  • Maintains communication equipment by reporting problems
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures

 

Qualification and Requirements

  • A minimum of an SHS is required
  • At least 1-3 years work experience
  • Good communication skills
  • Applicants must be willing to work during night shift from 6pm to 6am
  • Must possess good interpersonal skills
  • Must be able to type 30 words within a minute

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