Call Center Representative

New

A Reputable Company

Job Summary

Perform the duties of a Call Center Representative

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

  • Obtains client information by answering telephone calls; interviewing clients; verifying information
  • Determines eligibility by comparing client information to requirements
  • Establishes policies by entering client information; confirming pricing
  • Informs clients by explaining procedures; answering questions; providing information
  • Maintains communication equipment by reporting problems
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures

 

Qualification and Requirements

  • A minimum of an HND is required
  • At least 1-3 years work experience
  • Good telephone communication skills
  • Applicants must be willing to work during night shift from 6pm to 6am
  • Must possess good interpersonal skills
  • Must have a strong admin background
  • Must be able to type 30 words within a minute

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