Job Summary

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.

  • Minimum Qualification: HND
  • Experience Level: No Experience
  • Experience Length: No Experience/Less than 1 year

Job Description

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics

  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise

  • Build sustainable relationships and engage customers by taking the extra mile

  • Keep records of all conversations in our call center database in a comprehensible way

  • Frequently attend educational seminars to improve knowledge and performance level

  • Meet personal/team qualitative and quantitative targets
  • Not For a faster review of your Cv apply via this Link https://forms.gle/BuLcWuMLwD68LBwS8

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A Reputable Company
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A Reputable Company
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| Full Time |
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