Betting Shop Manager

Job Summary

A highly reputable company that specializes in entertainment and gaming wishes to employ motivated and experienced persons for their branch at Accra. Applications are invited from suitably qualified persons to fill the position below:

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities:

  • To ensure the betting shop is profitable and controlling costs
  • To work with staff to ensure that the shop is secure and meeting regulations
  • Controlling costs and meeting profit targets.
  • Marketing the shop to potential customers and coming up with special promotional ideas.
  • Handling any customer complaints.
  • Anticipating and dealing with any disputes or safety issues.
  • Recruiting and training other staff members.
  • Setting sales targets for staff and monitoring their progress.
  • Organizing work and holiday rotas.
  • Ensuring the shop is secure and meets industry regulations.



Qualifications and Requirements:

  • Minimum of a Diploma or HND is required
  • Minimum of 2 years working experience
  • Good communication skills.
  • A flair for customer service and the ability to build a good rapport with customers.
  • Number skills, to ensure payments are accurate.
  • Good knowledge of sports and of the products and services offered by the bookmaker.
  • To be able to work effectively under pressure.
  • Basic IT skills.
  • To be alert and observant.
  • Confidence, to handle difficult situations or troublesome customers.
  • Leadership, negotiation, and people management skills.
  • Well-organized and able to deal with several tasks at once.
  • Business awareness.

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