Job Summary

To provide excellent and efficient service to ensure customer satisfaction to Hotel Guests through bar tendering

  • Minimum Qualification: Vocational
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Operational duties:

  • Prepares requisitions for beverage from store
  • Handle inventory checks; opening stock and closing stock of all beverages in the bar at the end of each shift
  • Bar Merchandising
  • Dispenses drinks and prepares cocktails for Hotel Guests
  • Maintains cleanliness of bar and fridges within the work area
  • Offer quality service at all times
  • Check back on customers in a timely manner


Key Performance Indicators

  • Upsell to increase revenue for the bar
  • Minimise spillages and shortages at the bar
  • Ability to work with the Standard Operating Procedures set up in the bar
  • Meet budgeted cost for the beverages.

Relationships

  • F&B Kitchen


Job Requirements

Educational

  • At least Senior High School Certificate

Professional

  • Experiential knowledge with various drinks

Knowledge

  • About the local market
  • Clubs and other Bars including tourist sites
  • Understanding of Legal Obligations (selling to the under-aged)

Work Experience

  • At least two (2) years in bartending.

Technical Competencies

  • Ability to measure quantity of liqueurs in spirit bottles.
  • Knowledge of the ingredient and measurement of cocktails.
  • Must be able to advise which beverage is good for a particular time.
  • Style in presentation.

Personal Competencies

  • Must have integrity and be trustworthy
  • Good Communicator
  • Must be committed
  • Must be attentive
  • Ability to work under little supervision.

Physical Requirements:

  • Some physical requirements needed to perform role (arranging/lifting drinks from stores to bar area)


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