1 month ago
Job Summary
We are seeking a well-organized and professional Administrator/Receptionist to serve as the first point of contact for our company. This role is vital in ensuring smooth administrative operations while providing exceptional support to staff, visitors, and clients in a fast-paced FMCG environment. The Administrator/Receptionist will manage the front desk, oversee daily administrative tasks, and contribute to the efficiency and professionalism of the workplace.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Key Responsibilities:
- Manage the reception area by greeting and welcoming visitors in a friendly and professional manner, and directing them appropriately.
- Answer, screen, and route incoming phone calls promptly and courteously.
- Handle incoming and outgoing mail, courier services, and deliveries, including product samples and promotional materials.
- Maintain and organize office records, files, and databases, ensuring confidentiality of sensitive information.
- Assist in scheduling appointments, meetings, and travel arrangements for management and staff.
- Support sales and management teams with administrative tasks such as data entry, document preparation, and report generation.
- Monitor and manage office supplies and ensure timely replenishment.
- Assist in coordinating internal communications and disseminating company announcements.
- Provide general support to visitors and liaise with staff across departments to facilitate smooth operations.
- Ensure the reception and office areas remain clean, professional, and welcoming at all times.
Qualifications and Skills:
- Minimum of HND/Diploma in Business Administration, Office Management, or a related field (a university degree is an advantage).
- Proven experience in an administrative, receptionist, or front desk role, preferably within FMCG or a corporate environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and basic database management.
- Excellent verbal and written communication skills in English and at least one local language.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- A professional appearance, positive attitude, and strong interpersonal skills.
- Ability to maintain confidentiality, handle pressure, and adapt to a fast-paced environment.
Salary & Benefits:
- Competitive compensation package.
- Professional development and career growth opportunities.
- A supportive and dynamic work environment.
Location: Accra
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