Travel & tour manageress

A Reputable Firm

Job Summary

Perform duties of a Ticketing and Tour Expert , A certified user of at least one ticketing platforms Amadeus. Also from an agency under IATA

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

A Reputable Firm seeks the services of a Ticketing and Tour Expert

Job Title: Ticketing and Tour Expert

Job Location: Accra(Haatso), Greater Accra

Job Description

  • Make and confirm reservations, contact individuals and groups to inform them of package tours
  • Provide tourists with travel or transportation information
  • Liaising with travel partners, tour operators and hotels, to manage bookings, schedules & promotions
  • Design and manage attractive and cost effective tour packages for our cherished clients and assist the operations manager in organizing ‘signature tours’
  • Provide clients with professional travel advice to assure value for money and client satisfaction
  • Research and update the relevant portals and stakeholders on various destinations and means of travel regarding prices, customs, weather conditions and reviews to enhance customer satisfaction
  • Network with industry professionals and partner establishment both local and outside
  • Marketing of services; Manage the business website, social media and other platforms to sell our business value proposition

Qualification and Requirements

  • A minimum of a Diploma or certificate in Travel and Tourism or related is a must
  • A certified user of at least one ticketing platforms Amadeus, Sabre etc , Also from an agency that is under IATA
  • At least three (3) years’ experience in travel and tours operations
  • Excellent customer service skills Knowledge
  • Web and social media Marketing & selling skills
  • Knowledge in Microsoft office (word, excel and PowerPoint)
  • Web and social media Marketing & selling skills 
  • Strong written & verbal communication skills
  • Travel and Tour management experience
  • Research skills

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