A Reputable Institution seeks the services of a Teller/Customer Service Officer
Job Title: Teller/Customer Service Officer
Job Location: Accra, Greater Accra
- Assisting customers to conduct transactions including withdrawals, deposits or payments,resolving complaints or account discrepancies, and answering questions
- Informing customers about bank products and services
- Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
- Maintaining and balancing cash drawers and reconciling discrepancies.
- Packaging cash and rolling coins to be stored in drawers or the bank vault
- Keeping a clean, organized work area and a professional appearance.
- Handling currency, transactions, and confidential information in a responsible manner.
- Using software to track bank information and generate reports.
- Following all bank financial and security regulations and procedures.
Qualification and Requirements
- A minimum of a Diploma/Degree
- At least 2-3 years experience
- Cash handling experience.
- Ability to pass a background check.
- Exceptional time management, communication, and customer service skills.
- Basic math and computer skills.
- High level of accountability, efficiency, and accuracy.
- Strong sales skills are a plus.
- Professional appearance and courteous manner.