Telesales executive x2

A Reputable Company

Job Summary

Perform duties of a Telesales Executive

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description

A Reputable Company seeks the services of a Telesales Executive


Job Title: Telesales Executive


Job Location: Tema, Greater Accra


Job Description

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information


Qualification and Requirements

  • Minimum of HND is required
  • At least 1-2 years of experience
  • Should be leaving in Tema and environs 
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints


NB

  • Basic Salary + Commission

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