Telesales Executive

New

A Reputable Company

Job Summary

Gathering and documenting customer information, payment methods, purchases, and reactions to products.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description

• Acquire new customers and retain existing customers 

• Data management. 

• Managing inbound and outbound SMSs. 

• Contact potential or existing customers via telephone, email and new media to sell our products/services. 

• Achieve daily/weekly/Monthly sales targets. 

• Build a pipeline of leads through the sales process and maintain a consistent flow of closed sales. 

• Maintain call centre database by entering relevant and accurate information 

• Following up with clients who have completed a loan transaction to express appreciation. 

• Generate reports on daily activities. 



Qualification and Requirements: 

• A Bachelors’ Degree or HND or its equivalent in any field 

• Excellent knowledge of IT systems including call center solutions, Microsoft office and e-mail. 

• Required language proficiency, English language and at least one local language 

• Knowledge of customer service principles and practices 

• 1-year experience within a Call center environment with targeted sales 

• Good data entry and typing skills 



Skills / Attributes 

• Analytical and problem solving skills 

• Good customer service skills; 

• Good listening skills 

• Hard working with high energy levels 

• Willingness to learn 

• Ability to adapt quickly to constant changes 

• Adhere to discipline and routine 

• Good selling skills 

• Excellent communication skills (written and oral) and excellent telephone manners 

• Neat and organized person. 


Any interested applicants should forward their CV to [email protected] 

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