Telesales agent

A Reputable Company

Job Summary

Perform duties of a Telesales Agent

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description

A Reputable Company seeks the services of a Telesales Agent

Job Title: Telesales Agent 

Job Location: Accra, Greater Accra

Job Description

  • Provide timely and accurate information to customer while ensuring quality and outstanding customer service
  • Ability to renew and upgrade customer subscription before churn date
  • Maintains customer records by updating account information
  • Identify and assess customers’ needs to achieve customer satisfaction
  • Managing and following up on leads by calling them
  • Contact potential or existing customers to inform and convince them to subscribe
  • Conducting sales presentations through the phone
  • Meeting monthly and quarterly sales goals in accordance with goals
  • Go the “extra mile” to meet sales quota and facilitate future sales

Qualification and Requirements

  • A minimum of a Degree is required
  • At least 1 year of experience 
  • Naturally and effortlessly charismatic 
  • Very strong interpersonal skills ​
  • Highly analytical with the capability to propose and defend your ideas

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