Shop supervisor

A Reputable Company

Job Summary

Perform duties of a Shop Supervisor

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description

A Reputable Company seeks the services of a Shop Supervisor

Job Title: Shop Supervisor

Job Location: Accra, Greater Accra

Job Description

  • Oversee a team of staff members within  the retail store
  • Responsible for ensuring that financial objectives are met and that all aspects of the store are running smoothly at all times
  • Oversee all the professional activities of sales and customer service team
  • Drawing up budgets, analyzing expenditures, evaluating the amount of merchandise delivered versus the amount of merchandise sold, and more
  • maintaining their store’s inventory. In the back of the store, this means ensuring that deliveries are made on time, that inventory counts are accurate, and always remaining adequately stocked without unnecessary waste
  • Maintaining their store’s sales floor by setting up new displays, ensuring that the store is clean and orderly, and making sure shelves are stocked
  • Regularly helping customers, addressing their questions, concerns, and comments; This can include helping customers to find specific items, sorting out complex refunds, resolving complaints, and more
  • Keeping detailed records, including expenditure reports, sales figures, and employee performance

Qualification and Requirements

  • Minimum of an HND is required
  • At least 1 year work experience
  • Customer service skills
  • Attention to detail
  • Financial acumen
  • Communication skills
  • Management skills
  • Knowledge in Microsoft Office suit 
  • Ability to use a computer

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