Shop attendant

A Reputable Company

Job Summary

Perform duties of a Shop Attendant

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

A Reputable Company seeks the services of a Shop Attendant

Job Title: Shop Attendant

Job Location: Accra, Greater Accra

Job Description

  • Supervises sales activities at retail shops of the company by ensuring high levels of customer service
  • Ensuring that the procedures for the requisition of products from warehouse for supply to customers are strictly followed
  • Rapid Supplies of products to customers
  • Invoicing and issuing receipts to customers
  • Cash handling and banking
  • Keeps excellent sales, stock, customer database and financial records
  • Stock management - using Tally software and bin cards
  • Timely replenishment of stocks in order to sustain sales
  • Plans daily selling activity i.e. daily sales target map, out and in-house (shop) strategy to sell, and report every detail to the Line Manager
  • In consultation with Accounts staff and the external auditors, monthly, quarterly and annual stock taking of goods in the shops and warehouses shall be effected according to the prior agreed schedule
  • Participates willingly in surprise/ off the cuff stock counts
  • Handles and resolves customer complaints very quickly and sends a customer care report to the Line Manager promptly
  • Organizes the daily cleaning of the shop environment, ensures the correct product arrangements and displays in the shop daily
  • Provides the customers with a pleasant and clean environment to enhance their experience at Sikelele
  • Supervises and takes part in all promotional activity being organized by the Company
  • Implements total quality management and ensure customer service and satisfaction in the shop
  • Carrying out the directives of Line Manager in accordance with the rules, regulations, vision and mission of the Company
  • Enters all sales and banking on Tally Software

Qualification and Requirements

  • Minimum of HND Marketing
  • At least 2 years working experience in Marketing
  • Intelligent
  • Excellent spoken and written communication skills
  • Not lazy but relentless and diligent
  • Experience in the use of Tally or T++ Accounting Software would be an advantage
  • Experience in Excel
  • Honest and open-minded
  • Able to grasp new ideas and strategies quickly
  • Pays attention to detail
  • Friendly and pleasant

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