Shipping Manager

Job Summary

Overall responsibility for coordinating all company shipping activities, supporting the ocean freight operations in Tema and coordinating company’s relationship with network members within all affiliated partnership networks.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

  • Plan, organize, coordinate and manage all aspect of company’s’ day to day shipping activities and ensure all shipments are delivered wholly and in a timely manner
  • Direct and manage the flow of packages from preparation to shipment
  • Manage all important shipping documents such as shipping notes, bookings, bill of ladings and other relevant documents
  • Build and maintain relationship with carriers and consistently ensure all customer shipping issues are resolved
  • Prepare and submit operational reports to management on a regular basis ie weekly, monthly, quarterly
  • Get estimates of associated costs / timing of shipments and recommend appropriate shipping alternatives to customers
  • Support the day to day exports and custom clearance operations at the Tema office
  • Control and manage the company’s relationship with partnership networks and market the company’s capabilities to network members for cargo coming into and going out of Ghana.
  • Proactively identify and resolve all shipping related issues
  • Manage contracts and service level agreements with all service providers
  • Ensure compliance to legal regulations and company policies
  • Other duties that may be assigned



Key Skills and Qualifications
  • Good communication and interpersonal skills are highly required
  • Excellent organizational and coordinating abilities
  • Must be someone that is able to multitask and carry out his/her duties based on priorities. The shipping manager must also be able to meet and/or beat deadlines
  • Must be a person that pays attention to even the smallest of details when dealing with customers’ orders
  • Problem-solving abilities on all fronts
  • Minimum of 5 years proven previous experience in the role of a shipping manager or related role


Interested and eligible applicants should submit their applications via email to [email protected]

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