Service Quality Inspector

Anonymous Employer

Job Summary

You should demonstrate strong leadership and team working skills. You should also demonstrate excellent communication and computer skills.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

  • Maintaining positive relationships with customers.
  • Identifying customer needs and overseeing service delivery within the business context.
  • Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
  • Determining ways to reduce costs without sacrificing customer satisfaction.
  • Assessing customer feedback and using your creativity to establish, improve, and refine services.
  • Remaining organized and meeting deadlines.
  • Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.  


Service Quality Inspector Requirements

  • A Bachelor's degree in a Business-related field.
  • Experience in customer service, leadership, and logistics may be advantageous.
  • Good computer skills and the ability to use business support software.
  • Strong customer service, project management, and quality control skills.
  • Good resource planning skills.
  • Excellent leadership and customer service skills.
  • Strong teamwork skills and attention to detail.

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