Job Summary

Perform duties of a Service Manager

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 5 years

Job Description

Solutions to Exercise Through Life Ltd seeks the services of a Service Manager

 

Job Title: Service Manager

 

Job Location: Accra, Greater Accra

 

Job Description

  • Liaise with other managers on the general management of the company
  • Monitor clients’ contracts and ensure retention and growth
  • Manage and maintain an operational budget
  • Prepare strategic operational and financial objectives through budgeting, analyzing and reporting on variances
  • Develop a robust maintenance schedule and advise on policy and procedures
  • Delegation, monitoring and evaluation of tasks through the effective channels
  • Driving a team of technicians to complete projects to strict deadlines
  • Talking with customers and understanding their needs and requirements
  • Creating an efficient platform to allow growth of the service team
  • Inventory and warehouse management

 

Qualification and Requirements

  • A minimum of Bachelor’s degree in fitness/hospitality related subject or business/marketing
  • At least five year work experience with two years in a managerial capacity
  • Strong customer service skills with proven results
  • Excellent communication skills
  • Strong drive to achieve results
  • Participate leadership style
  • Strong work ethic, integrity, and professional demeanor
  • Ability to multitask
  • Ability to lead a team


Working Hours

  • Monday – Saturday (including public holidays)
  • This position works on a flex-schedule
  • As a manager, you may be required to work outside the standard working office in order to complete tasks

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